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Managing your credit policy

Watch the Video​

For a quick walkthrough, watch this video on how to manage your credit policy and use it to check loan scenarios in Addy AI:

Step-by-Step Guide to Managing Your Credit Policy​

Your credit policy helps train Addy AI to evaluate loan scenarios and provide recommendations if they don’t meet the policy.

1. Open the AI Policy Check Section​

  • Go to an email related to lending or any other email.
  • Locate the AI Policy Check section in the interface.

2. Access Credit Policy Settings​

  • Click on Settings in the AI Policy Check section.
  • You will see an option to select or upload a credit policy.

3. Upload a New Credit Policy​

  1. Prepare Your Credit Policy:

    • Ensure your credit policy file is in PDF or TXT format.

  2. Upload the File:

    • Click Upload a New File.
    • Select your credit policy file from your system (e.g., "Northern Communities Credit Union Credit Policy").
    • Click Open to upload the file.

  3. Set the Default Credit Policy:

    • After uploading, your new credit policy will be available in the dropdown list.
    • Select your uploaded policy to make it the default.

4. Save the Credit Policy​

  • Click Save to apply the selected credit policy.
  • The system will refresh to use the updated credit policy for checking loan scenarios.

5. Check Loan Scenarios​

  • Use the updated credit policy to evaluate loan scenarios.
  • The system will determine if the scenario meets your credit policy.
  • If a scenario doesn’t meet the policy, Addy AI will provide recommendations to improve it.

Tips​

  • Always upload the most up-to-date version of your company’s credit policy.
  • Double-check that the correct credit policy is selected as default before running checks.

Need Help?​

If you encounter issues or need assistance, reach out to us at info@addy-ai.com. We're happy to help!